Inspection Scheduler

March 14, 2019

NOTE: This job listing has expired and may no longer be relevant!

Job Description

The Inspections Scheduler is responsible for providing communication and support services to the applicable technicians and other office staff. He/she will coordinate the scheduling of technicians by receiving and relaying phone calls and emails.

Job Responsibilities

Coordinate and schedule the dispatch of technicians, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
Assist Inspections Department Manager by scheduling inspections
Coordinate subcontractors to perform their portion of inspections when applicable
Relay work orders, messages, and information to or from technicians, supervisors, and field inspectors using telephones or two-way radios.
Work with customers to set up quarterly inspection schedules for the upcoming year
Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment
Prepares and maintains accurate records and logs of all telephone calls and other records, files and information systems
Act as national accounts coordinator for the Inspection department and is responsible for retrieving work orders from various website and distributing to the corresponding department contacts
Enter, update and retrieve information via multiple computer programs
Assist in sending out inspection reports
Assist in billing inspection jobs per office guidelines
Assist in certificate of insurance processing

Job Qualifications

Scheduling experience is required
Two years experience in the fire protection industry is a plus
Knowledge of city and the surrounding area
Efficient computer skills with working knowledge of Microsoft products such as Outlook, Word and Excel
Possess excellent written and verbal communication skills
Good customer service skills and a team attitude are essential
Detail oriented, Well-organized, proficient in multi-tasking and possesses time-management skills
Puts forth a courteous, friendly, helpful attitude at all times when answering the phones and dealing with both other associates and customers
Willing to pass a post-offer drug screen test and background check

All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.

VEVRAA Federal Contractor

How to Apply

Please apply via the website link or go to www.wsfp.com/careers.php

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